Unscheduled Server Reboot on October 28

Dear players!

World of Tanks servers will be rebooted to release a small server update. Game servers will be unavailable from 12:00 to 13:00 CEST (UTC+2). The update fixes a rare issue when Platoons were stuck in the game event queue.

At least one periphery will always be available during the process.

Server reboot schedule

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Start of server reboot:

  • EU1— 12:00 CEST (UTC+2)
  • EU2 — 12:20 CEST (UTC+2)
  • EU3 — 12:40 CEST (UTC+2)

Estimated reboot time for each server is 30 minutes.

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Estimated reboot time for each server is 30 minutes.

We also know about three issues faced by players.

  • A part of the in-game HUD can disappear which prevents players from using consumables or firing.
  • Some players have a blurred image in battle. Solution.
  • Inability to enter a battle with the "arena_start_errors/join/DIFFICULTY_LEVEL_NOT_UNLOCKED" error. Solution.

We are looking for ways to resolve these and other issues and will fix them as soon as possible. Thank you for your understanding!

For some issues, there are intermediate fixes that can help you work around them. However, we continue to work on a full-fledged fix.

Solving the Blurred Image in Battle Issue

  1. Go to Settings.
  2. Go to the Battle Notifications section.
  3. Then, to the Map Border section. If you see an error message, do not worry and go to the next step.
  4. Select any of the options in the Border Type category: "Wall", "Dotted line", or "Do not display".
  5. Save changes.

To solve the issue, the border type must be changed.

Solving the Issue of Inability to Enter a Battle Due to the Error

If the "arena_start_errors/join/DIFFICULTY_LEVEL_NOT_UNLOCKED" error occurs, please select a low difficulty level as higher levels are not unlocked yet.

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