Commanders!
Due to recent changes to EU legislation, payment providers added a number of security changes, namely the Strong Customer Authentication (SCA) procedure. These changes are to protect your bank account from fraudulent use – find more information on how that's done below. SCA will be effective from:
--> 14 September <--
What changes for me?
Only one thing: with the introduction of SCA come multi-factor authentications, for example, 3D Secure (3DS) for higher payment security. Depending on your bank, this can include a PIN or password set by you and a second authentication through your bank, to be verified on another device (e.g. your phone). Some even allow a facial/thumb scan.
Once you've set up your authentication methods, you have the option to whitelist sellers you trust – this may not be available from the very beginning because your bank needs to set up this option manually first. This is a so-called exemption. If you make a purchase at a trusted seller, the SCA and 3DS should not come into effect.
How payments work now
- In the Premium Shop, you select an item and select a payment method
- When paying with your card, you enter your card number, its expiry date, and the three-digit number on the back of your card
- New: Then, your bank will ask you to authenticate your purchase, either through their own app on your phone or through a one-time password by SMS. This entirely depends on the bank you're with
- After the multi-factor authentication stage, the transaction continues as usual
Roll out, commanders!
