Commanders,
Due to maintenance, our European Customer Service Centre will be unavailable today from 12:00 CEST (10:00 am GMT) to 12:30 CEST (10:30 GMT). Please note that during this time you will not be able to send any requests to Support, but no other services are affected. This means that during this period you can still play the game and access the portal and other services. Once the maintenance is over you can contact Support then if you have any problems.
Thank you for your patience!