/game/guide/en/account_security/players-account-security

Account Security - Issues and solutions

1. Can't enter the game

If you cannot enter the game with your account and password, please read the following instruction, in which we strive to provide you with the best solutions.

 

2. How to protect an account from an unauthorised access

What is an unauthorised access? An unauthorised access takes place when a non-owner of the account gets access to it. Players usually consider an unauthorised access to be a technically complicated procedure. Generally an account keeper gives the login data to a computer trespasser due to various reasons.

The present article will tell you how an unauthorised access happens and what to do to avoid it.

 

3. What to do when an account has been stolen

If your account has been hacked please read the following instruction on what to do to recover the account.

 

4. Financial fraud

Dear Users, due to the increasing number of World of Tanks accounts being sold, we inform you that any account sale is a financial fraudulence. Thus, we strongly recommend you to read the following information, which explains why such procedures are never good for a player.

 

5. How to avoid online cheating when buying gold

Dear Users! Some of you could come across various websites or auctions which offer you the World of Tanks Gold purchase at low prices. We would like to warn you that such offers are fraudulent. Thus, we strongly recommend you to read the following document.

Account Security - Issues and solutions